We work in a collaboration with your team
With global service network, Blue-Quail Technology® provides comprehensive service solutions to our customers timely and efficiently, including technical support, spare parts support, training, field service, upgrade, warranty extension, service contract and on-demand service.
Get access to your product documentation and technical sheets
Online documentation and software for your Blue-Quail Technology products can be downloaded free of charge with Blue-Quail Technology service agreements. Our searchable database includes hundreds of manuals and software details, conveniently organised so you can find the technical information you need immediately.
Blue-Quail Technology owns the intellectual property rights to all Blue-Quail Technology products software, manuals and other documents.
Disclosure of any information in any manner whatsoever without the written permission of Blue-Quail Technology is strictly forbidden.
Release, amendment, reproduction, distribution, rental, adaptation, translation or any other derivative work of any material in any manner whatsoever without the written permission of Blue-Quail Technology is strictly forbidden.
Material may refer to, or include, information protected by copyright or patents and does not convey any license under patent rights or copyright of Blue-Quail Technology, and/or of others. Blue-Quail Technology intends to maintain the contents of all material as confidential information.
We believe in upskilling people for better productivity
Training and Skills Development
Training and skills development have become essential ingredients in ensuring the efficiency of service staff. Our mission at Blue-Quail Technology Service Education is to give our distributors the opportunity to gain the knowledge and skills needed in order to optimise equipment maintenance, repair, and end-user support.
Various training formats to suit your needs
Get world-class product and service training from our experts
Blue-Quail Technology® service department provides face-to-face training, which is free of charge to distributors at Headquarter and overseas offices every month. This includes clinical applications, products and features, technical service and our company process. Technical news, latest software, technique upgrade and repair experience will also be provided during the training process.
Blue-Quail Technology® onsite training takes place at end-user’s sites with annual, world-wide visits.
Blue-Quail Technology Technical is our company’s on-line training system for products, including basic products and features, and maintenance techniques.